Job Description

Massage Therapist

The Four Seasons Resort Lāna'i is looking for a Massage Therapist who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.

Hawanawana Spa, with a line-up of exclusive world-class spa brands including Eminence, Knesko, OSEA, Shankara and HydraFacial, offers a menu comprising a careful selection of treatments, combining tradition with innovation. Offering an holistic relaxation experience for guests – Four Seasons Resorts Lana'i also features two fitness and yoga facilities – both with fabulous ocean views. Guests looking to add fitness to their wellness regime can explore our comprehensive fitness and yoga programs that include Personal Training, Kettlebell Power, Full Body Conditioning, Core Conditioning, Tai Chi, and Anti-Gravity Yoga (Aerial Yoga).

What You'll Do

The Massage Therapist delivers exceptional, personalized bodywork and wellness treatments designed to promote relaxation, rejuvenation, and overall well-being. This role upholds the highest standards of professionalism, confidentiality, and attention to detail while consistently meeting Four Seasons standards, policies, and licensing requirements to ensure an exceptional level of service and guest satisfaction. Responsibilities include, but are not limited to:

• Adhere to the Four Seasons Lāna'i Spa massage sequence of service and all established treatment protocols for all massage and body services, ensuring a consistently elevated guest experience unless otherwise requested by the guest
• Provide the full range of spa massage and body treatment offerings in accordance with approved standards and techniques
• Demonstrate a strong understanding of the importance of consistency in service delivery to support exceptional guest satisfaction
• Ensure proper setup, operation, cleaning, and sanitization of all treatment room equipment to maintain a safe, hygienic, and luxury-level service environment
• Educate guests on personalized treatment and wellness recommendations, confidently promoting appropriate products and service enhancements to elevate results and overall experience
• Collaborate with team members to assist with efficient setup and breakdown of treatment spaces, ensuring rooms are fully prepared, organized, and reset for seamless service delivery
• And More!

What To Bring

• Successful candidate must possess legal work authorization in United States
• The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need. Holidays and weekends availability is required.
• Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card
• Hawaii State Massage Therapist License is required for this role
• Holistic Health Practitioner
• Ability to stand for extended periods, lift up to 50 lbs, and push/pull as needed during shifts
• Prior experience working as a Massage Therapist in the hospitality industry or in a high-end environment
• Must have the ability to perform deep tissue/sport massage, Swedish massage and Lomi-Lomi massage. Must be able to participate in all training offered by the spa and provide all treatments on the spa menu of services once training has been provided.

Join Our 'Ohana and Enjoy Our Amazing Benefits:

• Hourly Rate: $16
• 100% Employer contributed Medical, Dental, and Vision benefits
• Competitive wages and other benefits (Retirement Plan, Wellness Credit, etc) as well as Paid Time Off & Holiday Pay
• Inclusive and diverse employee engagement & recognition events all year-round
• Complimentary stays and exclusive discounts at Four Seasons Worldwide
• Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
• Owner subsidized on-island housing, inter-island airfare to Oahu and other resources
• Comprehensive learning and development programs to help you master your craft
• Energizing Employee Culture where you are encouraged to be your true self!
• And so much more!

We look forward to receiving your application! Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

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